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Privacy Policy

​Privacy Policy

At K. Johns Consulting, your privacy is of utmost importance. We are committed to protecting the confidentiality and security of your personal and health information. This Privacy Policy outlines how we handle your information in accordance with applicable laws, including HIPAA, and ensures transparency about our policies and procedures.

1. Patient Confidentiality

  • All personal and health information shared during your sessions is strictly confidential and protected under HIPAA regulations.

  • Information will only be disclosed with your explicit written consent or as required by law, such as in cases of:

    • Threats of harm to yourself or others.

    • Suspected child, elder, or dependent adult abuse.

    • Court orders or other legal obligations.

2. Health Records

  • Your health records are securely stored and only accessible to authorized personnel involved in your care.

  • We use advanced encryption and secure systems to protect your records from unauthorized access.

  • You may request access to your records or request a transfer to another provider by submitting a signed release of information form.

3. Insurance

  • K. Johns Consulting does not accept insurance for services.

  • No health information will be shared with insurance providers unless explicitly requested and authorized by the client.

4. Payments

  • All services are paid upfront at the time of scheduling or service delivery.

  • Accepted payment methods include major credit cards, debit cards, and secure online payment platforms.

  • We do not provide detailed billing statements; receipts are available upon request.

5. Refund Policy

  • Payments for services are non-refundable.

  • If you need to reschedule an appointment, please notify us within the allowed timeframe to make necessary adjustments.

  • Missed appointments without proper notice will not be refunded or credited.

6. Accounts and Profiles

  • Clients may create and manage their profiles via our secure patient portal.

  • To ensure the security of your account, use a strong password and log out after each session.

  • If you experience any issues with your account, such as login difficulties, please contact our support team for assistance.

7. Security Measures

  • We implement advanced encryption, firewalls, and secure technologies to safeguard all information shared through our website, patient portal, and other platforms.

  • Access to client information is restricted to authorized personnel who need it for providing care or administrative support.

8. Use of Telehealth

  • Telehealth sessions are conducted using HIPAA-compliant platforms to ensure your privacy and the confidentiality of your consultations.

9. Questions or Concerns

If you have any questions or concerns about this Privacy Policy, or if you believe your privacy rights have been violated, please contact us immediately.

Contact Information:
K. Johns Consulting
[Insert Contact Details Here]

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Clients will be notified of significant updates, and the revised policy will be posted on our website.

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your trust is important to us, and we are committed to maintaining the highest standards of privacy and confidentiality.

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